Create Basic Membership Documentation

Create Basic Membership

Last Updated: April 13, 2026

This tutorial contains an overview of how to create and sell a basic membership to customers.


Basic Memberships Overview

A basic membership encompasses all types of memberships except season tickets. You can specify the number of people that can be included in the membership, the dates of the membership, variations, membership benefits, renewal options, and much more.


Creating a Basic Membership

To create a basic membership, navigate to the Store page, Products tab. Click the Add New button above the Products table to add a new product and then follow the steps below to setup your product as a basic membership.

  1. Select Memberships for the Product Category

  2. Select the location for the membership. If no locations appear in the drop-down, close the Add Product popup and go to the Locations tab on the Store page to add a Store Location.

  3. Enter the membership name as the Product name

  4. Fill in the rest of the fields in the Product Info section

  5. The next section is the Membership Info section. Select Basic Membership in the Membership Type drop-down.

  6. Fill in the rest of the fields in the Membership Info section.

  7. To sell you memberships online, toggle the Sell Online switch to On and enter the dates the membership is available for purchase


Variations

The Variations table allows you to add membership variations, track inventory, and set the price. To add additional variations, click the Add Variation button below the table.

  1. In the name field, enter the name of the variation

  2. If you want to track inventory for this variation, toggle the Track Inventory switch to On and enter the inventory in the Inventory field. The inventory will automatically update when tickets are purchased.

  3. In the price field, enter the price


Benefits

The Benefits table allows you to add discounts associated with this membership. You can add as many benefits as you want. To use benefits, customers can enter their membership ID (8 digit code on their membership card) on online forms and it can also be applied to the cart on the Point of Sale page.


Renewal Options

The Renewal Options table allows you to list memberships that this membership can be renewed as. When purchasing a new membership, customers will have the option to purchase a new membership or renew their membership.


Once all the required fields are filled in, click the Save button to save the membership. The membership will now appear in the Products table.


Share Your Membership

Now that your membership is setup, you may want to share it with the general public such as on social media. To share your membership, open the membership by clicking on it from the Products table. Scroll down to the Membership Info section.


Direct link: To copy the direct link to purchase a membership, click the Copy Link button.

QR code: To get a QR code with the direct link to memberships, click the Get QR Code button and click Download in the popup window.


Public Access to Your Membership

If you toggled the switch to sell memberships online, then the public can search for and purchase your membership by going to All-Star Ticketing.


Editing a Purchased Membership

Once a membership has been created, you have the option to edit the date range, members, and barcode associated with each member. To edit a membership, navigate to the Point of Sale page. From the Quick Links drop-down in the upper right of the Point of Sale page, select Memberships. A popup window will appear with a list of all memberships that have been purchased. Find the membership you want to edit and click on it's row in the table. Another popup window will appear where you can edit the membership's details.


Assigning Barcodes

When setting up your membership, you have the option to allow the system to automatically create and add a barcode to the customers digital membership card. Optionally, you could also buy cards with barcodes on them and assign a card when a customer purchases a membership. To assign a custom barcode, once you've opened the membership, you can add a custom barcode for each member.


Applying Memberships in the Point of Sale

When customers want to make use of their discounts to make a purchase in person, you can scan the barcode on their card with a basic scanner connected to your device. You can also click the three dots in the upper left of the Cart window and click Add Membership option from the menu. In the popup, you can either manually enter the barcode or lookup the membership. Once the membership is applied to the cart, all discounts will be automatically applied.