Create Season Tickets Membership Documentation

Create Season Tickets Membership

Last Updated: April 13, 2026

This tutorial contains an overview of how to create and sell a season tickets to customers.


Season Tickets Overview

A season ticket membership allows you to sell one or more tickets to each event within a season in one transaction. Many times, season tickets also come with a discount and exclusive benefits for the season ticket holder. There are two types of season tickets: advanced season tickets and simple season tickets. These two types of season tickets align with the types of tickets you can sell. Please refer to the Create Advanced Tickets and Create Simple Tickets articles for additional information about the these two types of tickets.


Creating a Season Ticket Membership

To create a season ticket membership, navigate to the Store page, Products tab. Click the Add New button above the Products table to add a new product and then follow the steps below to setup your product as a basic membership.

  1. Select Memberships for the Product Category

  2. Select the location for the membership. If no locations appear in the drop-down, close the Add Product popup and go to the Locations tab on the Store page to add a Store Location.

  3. Enter the membership name as the Product name

  4. Fill in the rest of the fields in the Product Info section

  5. The next section is the Membership Info section. Select Advanced Season Tickets or Simple Season Tickets in the Membership Type drop-down. Fill in the rest of the fields in the Membership Info section.

  6. If you are setting up Advanced Season Tickets, the next section is the Ticket Info section. Similar to setting up an Advanced Ticket, you will select the resource and seating chart from the Seating Chart drop-downs. Once you've saved your membership and open it back up, you will be able to click the Edit Seating Chart button below the Seating Chart dropdowns to block out seats for all the events in your season.

  7. The next section is the Ticket Events section. Add all the events in your season to this table. Once you have saved the membership, you will be able to edit each event individually. Make sure all your events are setup correctly before you begin selling memberships and tickets to these events because once you've started selling tickets, you will be unable to add and remove events. If you do not know when your events will take place, add placeholder events that can be changed at a later date.

  8. To sell memberships online, toggle the Sell Online switch to On and enter the dates the membership is available for purchase


Variations

The Variations table allows you to add membership variations. Refer to the articles referenced above for additional information on how to add variations. The only difference you'll see in the Variations table for the season tickets is that you have the ability to add the season ticket price and the individual event price.


Benefits

The Benefits table allows you to add discounts associated with this membership. You can add as many benefits as you want. To use benefits, customers can enter their membership ID (8 digit code on their membership card) on online forms and it can also be applied to the cart on the Point of Sale page.


Renewals

Season tickets do not have the option to allow renewals.


Share Your Membership

Now that your season ticket membership is setup, you may want to share it with the general public such as on social media. To share your membership, open the membership by clicking on it from the Products table. Scroll down to the Membership Info section.


Direct link: To copy the direct link to purchase a membership, click the Copy Link button.

QR code: To get a QR code with the direct link to memberships, click the Get QR Code button and click Download in the popup window.


Public Access to Your Membership

If you toggled the switch to sell memberships online, then the public can search for and purchase your membership by going to All-Star Ticketing.


Editing a Purchased Membership

Once a membership has been created, you have the option to edit the date range, members, and barcode associated with each member. To edit a membership, navigate to the Point of Sale page. From the Quick Links drop-down in the upper right of the Point of Sale page, select Memberships. A popup window will appear with a list of all memberships that have been purchased. Find the membership you want to edit and click on it's row in the table. Another popup window will appear where you can edit the membership's details.


Assigning Barcodes

When setting up your membership, you have the option to allow the system to automatically create and add a barcode to the customers digital membership card. Optionally, you could also buy cards with barcodes on them and assign a card when a customer purchases a membership. To assign a custom barcode, once you've opened the membership, you can add a custom barcode for each member.


Applying Memberships in the Point of Sale

When customers want to make use of their discounts to make a purchase in person, you can scan the barcode on their card with a basic scanner connected to your device. You can also click the three dots in the upper left of the Cart window and click Add Membership option from the menu. In the popup, you can either manually enter the barcode or lookup the membership. Once the membership is applied to the cart, all discounts will be automatically applied.