Family Members

The family members page contains allows users to edit the profiles of their family members.

Page Privileges

Only the user can access their own profile page. Organization administrators can change individual profiles on the Participants page.

Customizations

• Address Fields Required is customizable on the Preferences page, General tab in the General Preferences section.

• Birthdate Field Required is customizable on the Preferences page, General tab in the General Preferences section.

• Gender Field Required is customizable on the Preferences page, General tab in the General Preferences section.

• Additional Profile Fields are customizable on the Preferences page, General tab under the Participant Profile Fields section.

Participant Fields

• Photo: allows a photo of the participant to be uploaded. While any photo dimension and size can be uploaded, for best results, upload a square photo that's at least 300px by 300px.

• Contact Action Buttons

  • Make a Payment: opens a new tab to the Pay form, allowing the user to make a payment towards their family member’s outstanding balance.

• Child: participants marked as children may not have a username and password, but can have the same email address as their parent or guardian.

• Name: participant first and last name.

• Gender: participant gender.

• Birth Date: participant birthdate. For situations where you don’t know the participant’s birthdate, enter 01-01-2000.

• Deceased: enable to designate the participant as decesased.

• Email: participant email address. Only one participant in All-Star Rec Manager can have this email address (except in the case of a child).

  • Note: if the email is already taken, you may be able to import the participant from another organization.

  • Note: if the participant doesn’t have an email, enter test@*** where you replace the asterisks with a working domain.

• Cell Phone: participant cell phone number. A cell number must be used to receive access code texts. Only one participant in All-Star Rec Manager can have this cell phone number (except in the case of a child).

  • Note: if the cell phone number is already taken, you may be able to import the participant from another organization.

  • Note: if the participant doesn’t have a phone number, enter 111-*** where you replace the asterisks with a additional numbers in the pattern of a 10-digit phone number.

• Address: participant address including street, city, state, and zip code.

• Allergies: known participant allergies. Most useful when working with children.

Extras

• Activities: view a list of activities for which the participant has registered.

• Additional Profile Fields: allows tracking of information in customized fields. Both administrators and participants can make updates to these fields.

• Authorized Pickups: manage list of people who are allowed to pick up a child from an activity. This feature only shows up if the participant is marked as a child.

• Credit/Debit Cards: manage the credit/debit cards a participant has on file.

• Email Preferences: manage the participant's communication preferences.

• Memberships: view a list of the participant's purchased memberships.

• Resource Reservations: view a list of the participant's resource reservations.

• Tickets: view a list of the participant's purchased tickets.

• US Figure Skating Registrations: manage a participants US Figure Skating registrations (only applicable to figure skating leagues).

  • Note: USA Figure Skating registrations are attached to the participant and are not organization specific, allowing them to carry over from organization to organization.

• USA Hockey Registrations: manage a participant's USA Hockey Registrations (only applicable to hockey leagues).

  • Note: USA Hockey registrations are attached to the participant and are not organization specific, allowing them to carry over from organization to organization.

Importing a Family Member

If a participant is already in All-Star Rec Manager, you may import them to your family. Click the Import Family Member icon below the Family Members table to begin the process. You will need to provide the email address of the participant to import them. After you click the Import button, an email will be sent to the participant to verify that they want to be added to your family. Once the participant clicks the link in the email, the participant will be added to your family.

Removing a Family Member

To remove a family member, check the box next to the record(s) you want to remove and click the Remove Family Member icon below the table. This will remove the participant from your family, but will keep the participant in the organization.